The line between branding and performance marketing is becoming increasingly blurred. Brandformance, a term that’s gaining traction, combines the long-term impact of branding with the immediate results of performance marketing. But as more D2C companies adopt this hybrid approach, it’s crucial to address the challenges and opportunities that come with it.
The Numbers Speak

A recent study revealed that D2C brands investing in Brandformance strategies witnessed a 32% higher return on ad spend (ROAS) compared to those focusing solely on performance marketing. Additionally, brands with a balanced approach to branding and performance saw a 45% increase in customer retention rates, highlighting the importance of building a strong brand identity alongside driving conversions.
The Elephant in the Room – Budget Allocation

One of the biggest challenges for D2C brands is how to allocate their marketing budgets effectively. The pressure to show immediate results often leads to an overemphasis on performance marketing at the expense of brand building. However, research indicates that brands investing at least 60% of their marketing budget in long-term brand-building activities while allocating the remaining 40% to performance marketing tend to achieve sustainable growth.
Navigating the Dilemma
CXOs and brand managers are often caught in a dilemma – prioritize short-term gains through performance marketing or invest in long-term brand building. The key lies in striking a balance. Companies like Nykaa and Lenskart have successfully navigated this by integrating Brandformance into their core strategy. Nykaa, for instance, has consistently invested in brand-building activities, from influencer partnerships to content marketing, while also driving performance through targeted ads and promotions.
The Power of Storytelling
Successful D2C brands are those that weave storytelling into their brandformance strategy. Take the example of Mamaearth, which has leveraged its “Goodness Inside” campaign to build a strong emotional connection with its audience. This has been complemented by precise performance marketing tactics, leading to a significant rise in customer acquisition and loyalty.
The Role of Technology

Technology plays a crucial role in executing an effective Brandformance strategy. Advanced analytics and AI-driven insights enable brands to measure the impact of their branding efforts on performance metrics. Companies utilizing these technologies have reported a 28% improvement in campaign efficiency and a 35% increase in customer lifetime value (CLV).
Opportunities for Growth
For D2C brands, the integration of Brandformance offers a unique opportunity to scale rapidly while building a loyal customer base. As competition intensifies, the brands that can master this blend will stand out in the crowded marketplace. The key is to maintain a consistent brand narrative while driving measurable results.
Conclusion
The future of D2C marketing lies in Brandformance. As brands strive to achieve the perfect balance between branding and performance, the ones that can effectively allocate resources, leverage technology, and tell compelling stories will emerge as leaders in the space. At Encompass Ideas, we specialize in helping D2C brands navigate this complex landscape, ensuring they not only drive conversions but also build lasting brand equity.