How we work

How we work, from first diagnosis to scale.

Strategy first, then execution. Eight stages, and you only take the ones you need.

How this works

Encompass Ideas works in eight stages across two phases. Strategy (Diagnose, Understand, Prioritize, Recommend) decides what to do and in what order. Execution (Execute, Measure, Optimize, Scale) does it and keeps improving it. Not every client receives every stage: you take the ones you need.

Reviewed by the Encompass Ideas senior team · Last reviewed:

Strategy

Diagnose

We start with where growth is actually leaking: acquisition, conversion, marketplaces or retention. We look at your store, channels and numbers before anyone proposes a solution.

You get A plain-language read of where the bottleneck is.

Strategy

Understand

We work out why it is happening: your customers, your category, your competitors and what you have already tried.

You get A shared view of the problem, agreed with you.

Strategy

Prioritize

Not every problem is worth fixing first. We rank what to do by likely impact and effort, and say what to leave alone for now.

You get An ordered list of priorities.

Strategy

Recommend

We turn the priorities into a specific recommendation: what to do, in what order, and which of our services, if any, it needs.

You get A recommendation you can decide on. Nothing starts until you say yes.

Execution

Execute

We run the agreed work across the channels it needs: paid media, marketplaces, creators, content, your store or retention. The work is scoped to the recommendation, nothing extra.

Execution

Measure

Each piece of work is tied to a metric agreed with you, such as CAC, ROAS, conversion rate, repeat purchase rate or lifetime value, whichever the work is meant to move.

You get Reporting against the agreed metrics.

Execution

Optimize

We use what the numbers show to adjust creative, targeting, listings, pages and flows. Every change has a reason you can see.

You get Changes you can trace back to a result.

Execution

Scale

Once something works, we put more behind it and extend it to the next channel or product. Scaling is the result of the earlier stages, not a starting point.

You get More of what is already working.

Where you start depends on what you already know.

  • Not sure where the bottleneck is Start at 01 Diagnose.
  • You already know what needs doing Start at 05 Execute.
  • You want one partner from diagnosis to scale Take all eight stages, in order.

Either way, nothing starts until you say yes.

How we measure it

Each piece of work is tied to a metric agreed with you, such as CAC, ROAS, conversion rate, repeat purchase rate or lifetime value, whichever the work is meant to move. We don't guarantee outcomes.

Where this has run

Real brands, with the figures and timeframes as published on their case studies.

  • R.K's Aroma — +310% website traffic, selected work by Encompass Ideas
    R.K's Aroma (RKs Skincare) +310% website traffic Website traffic growth in 4 months. Direct proof

    Grew traffic with lean Meta and Google ads, Instagram content and Shopify analytics.

    Read the case study
  • Moneylife Foundation — ~12.7% peak CTR · 150+ leads, selected work by Encompass Ideas
    Moneylife Foundation ~12.7% peak CTR · 150+ leads Direct proof

    Website UI/UX revamp and performance marketing across Meta, Google and LinkedIn, with video-led campaigns.

    Read the case study

What people say about working with us

These are LinkedIn recommendations for our founder, Sukanya Chatterjee , shown with their original wording.

  • It was a pleasure working with Sukanya during White Bull's formative journey in the D2C health and wellness space. As the founder of Encompass Ideas, she brought a thoughtful and collaborative approach to digital marketing, contributing meaningfully to our brand's initial growth and online presence. Sukanya combines creativity with execution, is receptive to feedback, and is always willing to go the extra mile to achieve desired outcomes.

    Anoop Arora Client, White Bull · 1 July 2026 LinkedIn recommendation for our founder
  • I have had a pleasure of working with Sukanya for over a year and it was such a delightful experience. She efficiently delivered the products and was enthusiastic about pitching new ideas.

    Nikhil Kalyanpad Marketing professional Client · 17 January 2023 LinkedIn recommendation for our founder

See all recommendations on LinkedIn

What happens after you book

  1. Book a time

    Choose a 30-minute slot that suits you.

  2. Talk to a consultant about your growth priorities

    An introductory call of up to 30 minutes. We learn what you need and explain the solutions we offer.

  3. You decide whether to go ahead

    We agree scope and fees with you first. Nothing starts until you say yes.

What we'll ask you for

  • Your website or store link.
  • Which service you are interested in.
  • The bottleneck you most want fixed.

Not sure which stage you need? Start with the call.

An introductory call with one of our consultants. Up to 30 minutes. Nothing starts until you say yes.

Book Your Growth Audit